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How to take advantage of the conversational marketing trend

Conversational Marketing is an innovative approach to using real-time conversation as a means of interaction between company and customer.

Between 2020 and 2021, requests for support through messaging services have increased by 110%, a percentage that continues to grow.

In this guide you will discover which giants are revolutionising the instant messaging industry and how companies can stay ahead of the curve!

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They already respond to their messages

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